Terms of Service

This summary is provided to help you understand the main key points of our Terms. It does not replace the full Terms, which legally govern your use of the Platform.

a. Adult-Only Platform. The Platform is for adults aged 18+ only. We may require age or identity verification. Access from certain regions may be restricted.

b. AI Companions Are Fictional. All characters and outputs on the Platform are entirely fictional and AI-generated. AI Companions are not real people, do not have feelings or consciousness, and cannot provide emotional, therapeutic, psychological, medical, or professional support of any kind. If you are experiencing mental-health concerns, emotional distress, or any other psychological issues, you should seek help from a qualified doctor or mental-health professional. Do not rely on AI Companions for emotional support, relationship guidance, crisis assistance, or real-world advice.

c. Internal Credits and Subscriptions. Some features may require paid subscriptions or purchase of internal credits. Prices and benefits can change, but changes are shown before you purchase or renew. All payments are final unless required by law.

d. Prohibited Conduct. You must not break the law, harm others, impersonate anyone, exploit the Platform, upload unlawful or infringing content, attempt to generate harmful or illegal content, including minors or minor-like characters, or bypass our safety systems.

e. Child Safety. Any attempt to generate, request, depict, or imply minors or minor-like characters is strictly prohibited. Violations result in permanent account termination and may be reported to authorities.

Please read the full Terms for complete rules and obligations. This summary is only a helpful guide.

a. This is a contract between you and MAX ATTN CAPITAL LTD, a private company incorporated in the Republic of Cyprus, having its address at John Kennedy, 8, IRIS HOUSE, Floor 7, Office 740C, 3106, Limassol, Cyprus. References in these Terms to “Lovel”, “we”, “our” or “us”, are to MAX ATTN CAPITAL LTD and references to “you”, “your or “user” are to the person with whom Lovel enters into these Terms.

b. You hereby acknowledge and agree that each model displayed on the Platform is an AI-generated, human-like digital character intended solely for entertainment and interaction (“AI Companion”). AI Companions simulate personalities, visual styles, and conversational behaviour through algorithmic processes. You understand and agree that AI Companions do not represent real individuals, are not sentient, and may generate fictional, stylised, or imperfect responses. In plain language, AI Companion represents an AI-generated virtual character available on the Platform, produced dynamically by the Platform’s artificial intelligence (AI) algorithms and functionality.

c. Any visual similarity between AI-generated Content and real persons is purely coincidental and arises from user-defined parameters during the AI Companion generation process. We do not intentionally design or replicate the likeness of any specific person.

d. These Terms apply to your use and access to the Platform and its related services. Upon accessing or registering at the Platform, downloading mobile applications from Lovel, you agree to be legally bound by and to comply with these Terms and all additional terms, policies and agreements incorporated herein by reference and amended from time to time at our sole discretion.

a. You must be at least 18 years old to use the Platform, and you will be required to confirm this. If the laws of the country or state/province where you live provide that you can only be legally bound by a contract with us at an age which is higher than 18 years old, then you must be old enough to be legally bound by a contract with us under the laws of the country or state/province where you live. You must provide such other information or verification records as we may require.

b. You must be permitted by the laws of the country or state/province where you are located to register or use the Platform and to view any Content available on it and to use any functionality provided by it.

c. Eligibility for access to the Platform is determined at our sole discretion. We may restrict or deny access, with or without prior notice, based on your country or region, if required by applicable law, sanctions, or regulatory limitations, or if we otherwise determine that providing access in that jurisdiction poses legal, operational, or compliance risks.

d. You shall never allow anyone to use your Account. We have the right to suspend or terminate your Account that is or was being used by any third person. However, if you allowed any third party to access or use your account in violation of these Terms, you are responsible for all activity on your account and you hereby acknowledge and agree to control any activity, generated AI Сontent and behaviour of such third person, at the Platform as well as you agree and consent to any disclosure of personal data made by this third person by using this Account and/or while interacting with other users and/or while generating any content at the Platform.

e. You are responsible for creating a strong password and maintaining adequate security and control of any and all passwords related to your Account. Any loss or compromise of your passwords and/or your personal information may result in unauthorised access to your Account by third parties, unauthorised access to the Platform or its certain functionality by third parties. You are fully responsible for each and any action made under your Account and/or by any person you are allowed to use your Account, including, but not limited to, payment of all the fees related to the use of your Account. We shall never be liable for any loss or damage due to the lack of security of your Account.

f. In addition to the above, you must have the necessary equipment (an internet-connected computer, mobile phone, tablet or other supported device) and the associated telecommunication service subscriptions to access the Internet.

g. Access to the Platform may become degraded or unavailable. We shall not be liable for any losses resulting from or arising out of such delays or unavailableness.

h. To comply with applicable laws and to ensure that users are at least 18 years old, we will implement reasonable and proportionate age-verification measures and may request certain information or documents to verify your age and/or identity. Age verification may be required at registration, prior to accessing adult content, periodically thereafter or upon detection of risk indicators. Our age-verification measures are designed to reasonably assess age eligibility, not to verify your identity or exact date of birth unless required by applicable law. We do not guarantee that any verification method will detect all attempts to circumvent access restrictions.

i. We apply the age-verification framework, which may include one or more of the following methods: (i) verification through a valid credit card issued by a regulated financial institution; (ii) verification through an independent third-party age-verification service using government-issued identification documents; (iii) verification through independent third-party services that compare personal information you provide against commercially available databases commonly used by government agencies and businesses for age or identity verification. This may involve a temporary authorisation or nominal charge for verification purposes only.

j. You acknowledge that we may use third-party service providers to perform such verification, and that any information you submit to them will be processed under their privacy policy, which you will be able to review before providing any data. You agree to provide the requested information and authorise us, directly or through third parties, to make any inquiries we consider necessary to verify your age or identity and to meet our legal obligations. You also agree that we may rely on the results of these checks and take reasonable action based on them.

k. If you fail to provide the requested information, if the information appears inaccurate or incomplete, or if we cannot verify your age or identity, we may suspend or restrict your access to the Platform or terminate your account.

l. In certain jurisdictions, including specific US states, applicable law may require enhanced or specific age-verification measures. Where required by law, or where we cannot reasonably establish your age eligibility, we may require additional verification steps, restrict access to certain content or deny access to the Platform entirely or its parts. We reserve the right to geo-restrict access where compliance cannot be reasonably achieved.

a. Lovel operates and provides to its users the platform available at www.lovel.ai (“Platform”). The Platform is an artificial intelligence–powered digital environment designed to provide Users with interactive entertainment experiences through simulated communication with fictional AI Companions. AI Companions are created to simulate conversation, personality traits, emotional expression, and visual representation for entertainment, fantasy, and roleplay purposes only. Users may engage in one-on-one chat interactions with AI Companions, access various categories of generated AI Content, and customise the appearance and personality attributes of individual AI Companions. All interactions, imagery, and audiovisual materials are either generated or curated through artificial intelligence systems and do not depict real individuals.

b. Functionality of the Platform may include text-based conversations as well as other forms of digital media, such as images, videos, and voice messages. Users may generate AI Content (as defined below) on demand through the Platform’s AI features and may also access, view or purchase pre-existing AI Content made available within AI Companion profiles or the Platform. Such pre-existing AI Content may be produced through various creative processes, including generative AI technologies and adaptations of content for which we hold the necessary usage rights.

c. You acknowledge that you are aware that the AI Content and Platform Materials may contain adult (sexually explicit) material, and you agree to take this into account when deciding where to access and view such AI Content and Platform Materials. Until your age has been successfully verified in accordance with these Terms, you will not be shown, served, or granted access to adult material available on the Platform. We will not be responsible to you if you suffer any loss or damage as a result of your accessing or viewing AI Content containing adult material in a way which places you in breach of any contract you have with a third party (for example, your employment contract) or in breach of any applicable law.

d. The Platform may include both free and paid features. Users with basic access may be able to initiate limited conversations or view restricted previews of generated AI Content, while premium subscribers may receive expanded interaction limits, access to NSFW categories, possibility to purchase Internal Credits of the Platform, or the ability to purchase and view pay-per-view (“PPV”) adult content. Depending on the user’s Subscription status, certain materials, specifically adult or explicit content, may remain blurred, restricted, or unavailable until specific access requirements have been met.

e. The Platform may also permit users to create or customise AI Companions by selecting or specifying certain characteristics, including personality traits, appearance, hair, body shape, style, and other attributes. All AI Companions, including any specific combination of traits, features, or parameters you select or generate, are and remain our exclusive property. You obtain only a limited, revocable right to access and interact with AI Companions in accordance with these Terms. You understand that other users may create AI Companions with similar or identical traits, attributes, personalities, or appearances, or interact with AI Companions created by you. You have no claim, right, or entitlement to restrict, challenge, or object to the creation, availability, or use of similar or overlapping AI Companions by us or by other users, regardless of the degree of similarity.

f. We may, at any time and at our sole discretion, remove, de-list, modify, restrict, or delete any AI Companion, feature, or related content, including AI Companions you have created or interacted with. We may do so with or without notice, and we are not liable for any loss, inconvenience, or perceived harm resulting from such actions.

g. You acknowledge that AI Companions, their traits, and their associated Content may change over time and may not be permanently available. We do not guarantee ongoing availability, continuity, or preservation of any AI Companion.

h. The Platform does not host or distribute human-created adult content. However, Users may upload limited materials solely for reference purposes to guide the customisation of AI Companions or the generation of AI Content. Such uploads may be used to illustrate aesthetic preferences such as hairstyle, facial characteristics, body shape, clothing style, pose, angle, or general artistic direction. Uploaded reference content is not displayed publicly, is not incorporated into the Platform’s content library, and is not made visible to other users. It is processed exclusively for personalisation and generative purposes and is deleted or retained in accordance with our technical requirements and applicable legal obligations.

i. The Platform may evolve over time, and the Company may introduce, modify, or discontinue features, visual interfaces, AI behaviours, adult-content categories, content-generation capabilities, or any other aspect of the Platform. The Company retains full discretion regarding the availability and scope of any feature and may update or modify the Platform without prior notice where legally permitted.

j. In order to use the Platform, you need to create an account at the Platform (“Account”). When creating an Account you shall provide a valid email address and a username at the time of registration, also you shall provide true, accurate, current, and complete information about yourself as prompted by our registration form, as well as any other information reasonably requested by us. You may not choose or use a username of another person, a username that violates a third party’s intellectual property rights or a username that is hateful, racist, defamatory, offensive, inappropriate, misleading to other users or any username related to minors.

a. Entertainment Purposes Only: The Platform, including all interactions with AI Companions, is provided solely for entertainment purposes. AI Companions are fictional, non-human digital entities that generate simulated conversational content. Nothing that occurs on the Platform, whether written, visual, audio, or otherwise, should be interpreted as real, factual, actionable, or representative of actual persons, events, or intentions.

b. Fictional and Non-Human Nature: AI Companions are entirely fictional, non-sentient, and algorithmically generated. They do not have real thoughts, feelings, emotions, intentions, consciousness, or personal experiences. AI Companions are not real persons, and you must not regard them as such. Any elements that resemble reality, including expressions of affection, emotional behaviour, personal narratives, promises, or invitations to meet, are simulated and should not be taken seriously.

c. No Capacity to Act in the Real World: AI Companions cannot perform or fulfil any promise, commitment, or action in the real world. Any statement by an AI Companion suggesting future events, meetings, gifts, tangible outcomes, or real-world actions is purely fictional. We disclaim all liability for any reliance on such fictional content, and no AI Companion output creates any warranty, obligation, or expectation on our part.

d. No Professional Advice or Support: The Platform and AI Companions do not provide emotional, psychological, therapeutic, medical, legal, financial, or professional advice of any kind. You must not treat an AI Companion as a therapist, counsellor, psychologist, coach, advisor, or authoritative source. You agree that you will not rely on any AI Companion content for decisions that may affect your health, mental well-being, safety, finances, legal situation, or personal relationships.

e. Not a Substitute for Human Interaction: The Platform is not designed or intended to replace relationships or support from real people. You must not treat AI Companions as substitutes for genuine interpersonal relationships or emotional support systems.

f. No Responsibility for Emotional Outcomes: Interactions with AI Companions may create the illusion of personality, emotion, or connection. We do not accept any responsibility or liability for any emotional or psychological outcomes arising from your use of the Platform, including, without limitation, feelings of attachment, affection, romantic interest, dependence, or heartbreak. Any emotional reactions you experience are your own, and you acknowledge that AI Companions are fictional entities incapable of forming real relationships or emotional bonds.

g. No Accuracy or Reliability Guarantees: AI Companion outputs may be incorrect, incomplete, inappropriate, fictional, harmful, or misleading. You agree not to rely solely on any information, representations, or suggestions generated by AI Companions.

h. No Expectation of Uniqueness: AI Companions may generate content similar or identical to content shown to other users. You have no expectation of exclusivity, uniqueness, or priority regarding traits, behaviours, conversations, or interactions.

i. User Responsibility for Evaluation: You are solely responsible for evaluating the accuracy, relevance, and appropriateness of any information, content, or responses generated by AI Companions. You understand that AI Companion content may not reflect real-world facts or reliable guidance, and you agree that you will independently assess and verify any information before relying on it for any purpose.

a. The Platform may offer paid access plans (“Subscriptions”) that allow users to enjoy enhanced or expanded features beyond those available to non-paying users. A Subscription may include, among other possible benefits, extended messaging limits with AI Companions, access to adult-oriented content that is otherwise restricted or blurred, possibility to purchase internal credits of the Platform, additional customisation tools, or priority access to certain generative functions. The specific features, benefits, privileges, limitations, or bonuses included in any Subscription are determined solely by the Company and may differ between plans, regions, and periods.

b. Before users purchase a Subscription, the Platform will clearly present all essential information about the applicable plan, including the current price, the duration of the Subscription period, the renewal structure, any trial period that may apply, and the scope of the features or benefits associated with the selected plan. Users are responsible for reviewing these details prior to confirming a Subscription purchase.

c. We will provide you with recurring allocations of internal credits while your Subscription remains active (for example, a monthly credit of 100 SENSE), and the amount, timing, frequency, and continued availability of such allocations may be modified, suspended, or discontinued by us at any time.

d. Subscriptions may be offered in different durations, such as monthly, quarterly or yearly. Subscriptions are billed on a recurring basis unless otherwise specified. By purchasing a Subscription, you authorise us to charge the applicable fees to your chosen payment method at the beginning of each Subscription Period and upon each renewal, unless you cancel the Subscription in accordance with these Terms. A cancellation will take effect at the end of the current Subscription period, during which you will retain access to the Subscription features. To prevent automatic renewal, you must turn off auto-renewal or cancel your Subscription at least twenty-four (24) hours before the end of the current Subscription period. If you cancel a Subscription during its active period, the Subscription remains valid until the end of that paid period but will not renew thereafter. You will not be eligible for a prorated refund of any portion of the Subscription fees for the remaining days in the current Subscription Period.

e. The price of any Subscription may be changed by the Company at any time. You will be notified of such changes no later than the last day of the applicable Subscription period, either through the Platform or via email. If you do not cancel your Subscription prior to the renewal date, you will be charged the updated Subscription price and the revised terms will apply from the next Subscription period.

f. We retain full discretion to add, modify, replace, limit, or remove any Subscription features or benefits at any time. Where legally required, we will notify you of material changes. Continued use of the Platform after such changes take effect constitutes acceptance of the updated Subscription terms.

g. All Subscription payments are final and non-refundable unless required by applicable law. We are not obligated to provide refunds or credits for partial Subscription periods, unused features, downtime, periods of inactivity, or AI Content not accessed.

Certain actions on the Platform shall be paid by our internal credits named SENSE (however, we may change the name of the credits at any moment at our sole discretion). These internal credits (“Internal Credits”) can only be used within the Platform, hold no value outside of it and are intended to allow you to unlock specific features, request the generation of particular types of AI Content, access adult-oriented materials that may otherwise be restricted, personalise or enhance AI Companions, or take advantage of any additional functions or enhancements that we may introduce or discontinue over time. Internal Credits are not a digital asset, electronic money, financial instrument, or representation of any monetary value, and they have no real-world or cash equivalent.

You may obtain Internal Credits through one-time purchases, through recurring allowances associated with an active Subscription, through promotional offers, or through other methods that we may make available at our discretion. All prices, conditions, and allocations relating to Internal Credits will be clearly presented to you before you complete any purchase or transaction. By purchasing or receiving Internal Credits, you acknowledge that all such purchases are final and non-refundable unless required by applicable law, and that Internal Credits may only be used within the Platform as permitted by these Terms.

Internal Credits cannot be redeemed, exchanged, transferred, or sold outside the Platform. You are not permitted to transfer Internal Credits to other users unless we explicitly enable such functionality. Internal Credits cannot be converted into real-world currency, goods, services, or any form of monetary or economic value, except for the limited in-Platform uses that we provide.

The number of Internal Credits required to access specific features or content may vary and may be adjusted over time. Before you choose to spend Internal Credits, the Platform will clearly indicate the applicable cost or conditions. The availability, structure, and scope of Internal Credit spending opportunities are determined exclusively by us and may be amended, expanded, limited, or removed at any time without prior notice, unless notice is required by law.

Any attempt to manipulate, exploit, duplicate, hack, or interfere with the Internal Credit system is strictly prohibited and may result in removal of credits, suspension or termination of your account, or any other actions we deem necessary to protect the Platform’s integrity.

You may purchase Subscription and/or Internal Credits by using approved payment methods. You must provide accurate and up-to-date payment information, which will be stored by our selected payment provider. We do not operate, own, or control the payment provider, and your use of the payment card is governed by your agreement with the payment provider. Your use of your payment card is governed by your agreement with and the privacy policy of the payment provider, not these Terms. You agree to immediately update the payment information of any change in your billing address (or other information) for your payment card.

In the case of paying with a payment card, payment processing (including entering the card number) is carried out through a secure page of the processing system, which has passed international certification. Your confidential data is not received by us, and its processing is completely protected and no one, including Lovel, can receive your personal and bank data. The Payment Card Industry Data Security Standard (PCI DSS) is used during work with card data, which ensures the secure processing of your payment card details. The applied data transfer technology guarantees the security of a payment card through the use of a Secure Sockets Layer (SSL), Verified by Visa, Secure Code, and closed banking networks protocols.

You may choose to enable an automatic top-up function under which, when your Internal Credits balance reaches zero (or reaches a specified threshold), additional Internal Credits will automatically be purchased and added to your balance using your designated payment method. You will be informed of the terms of such automatic top-up in advance and must expressly agree to its activation. Automatic top-ups are treated as new purchases of Internal Credits.

All payments made on the Platform, whether for Subscriptions or Internal Credits, are considered final once processed, except as expressly permitted under this Section 8 (we can further refer to Section 8 as to “Refund Policy”) or where required by applicable law. Refunds are issued solely at our discretion, subject to the conditions described in this Refund Policy.

You acknowledge that the Platform offers instant access to digital AI Content, features, and Internal Credits. Accordingly, refunds are limited to narrow circumstances, and certain actions, such as using Internal Credits or accessing Subscription features, may immediately render you ineligible for a refund.

You may request a refund for a Subscription within 24 hours of completing the payment. Requests made after 24 hours are automatically ineligible. Even within the 24-hour window, you will not be eligible for a refund if you have used any meaningful portion of your Subscription benefits. For the purposes of this Refund Policy, “use” includes, but is not limited to:

• using five (5) or more Internal Credits allocated as part of your Subscription;
• accessing any Subscription-only content or features in a way that reasonably indicates use;
• sending more chat messages to an AI Companion than the maximum allowance granted to free-tier Users, as doing so constitutes enjoying Subscription-level chat privileges.

If any of the above occurs, your Subscription is considered consumed, and a refund will not be issued.

Refunds for Subscriptions are available only for payments completed by payment card. Payments made through third-party processors, app stores, or external platforms are subject to the respective provider’s refund policies and are not refundable through us. Refunds will not be issued for technical issues originating from your device, connection, or environment.

You may request a refund for Internal Credits within 24 hours of purchase. Requests made after the 24-hour period are not eligible. Regardless of the timing of your request, no refund will be issued if you have used any amount of Internal Credits from the purchased package. For avoidance of doubt, the use of even one (1) Internal Credit renders the entire purchase final.

Refunds apply only to Internal Credit packages purchased directly through card payments. Purchases made via third-party providers or app stores are subject to their respective refund rules. Errors resulting from user actions, such as accidental purchases or misunderstanding of pricing, do not guarantee a refund unless the error was clearly caused by a malfunction of the Platform.

In all such cases, you are not entitled to any refund or reimbursement. Specifically:

• no refund will be provided for any Subscription fees already paid;
• no refund will be provided for any purchased or allocated Internal Credits;
• no refund will be provided for AI Content that is removed, restricted, or moderated due to violations;
• no refund will be provided if your account is suspended or terminated due to a violation of these Terms, Platform’s policies, or applicable law, and all remaining Subscriptions or Internal Credits will be forfeited.

You will not be compensated for any loss of access, usage restrictions, or removal of content arising from policy violations. Moderation and enforcement actions do not create any entitlement to reimbursement, compensation, or credit.

In addition, if you initiate a chargeback or payment dispute with your bank, payment provider, or card issuer, we may immediately suspend or terminate your access to the Platform. Any active Subscription will be cancelled, and any unused or remaining Internal Credits will be forfeited. You will not be entitled to a refund, reinstatement, or compensation following a chargeback.

Refund decisions are made solely at our discretion and are final. We may request additional information to process a refund request, and failure to provide such information may result in denial.

Ownership of the Platform and Platform Materials

All rights, title, and interest in and to the Platform, including but not limited to its software, systems, architecture, algorithms, AI models, training data, brand elements, trademarks, user interface, visual identity, design elements, features, functionalities, tools, layouts, and all other technological or creative components (collectively, “Platform Materials”), are and shall remain exclusively owned by us. Nothing in these Terms shall be interpreted as transferring or assigning any ownership or proprietary rights to you or to any third party.

All AI Companions available on the Platform, whether pre-existing, system-created, customised by you, or generated at your request, are part of the Platform Materials and are the exclusive property of the Company. Customisation of an AI Companion, including the selection of traits, appearance, style, personality, or any other attributes, does not create or grant you any ownership interest, intellectual property right, or exclusive entitlement in that AI Companion or in any of its elements.

Nothing in these Terms shall grant you any of such property rights and/or ownership rights and shall not be considered as an assignment of such rights. Other than access to the Platform in accordance with the Terms, we do not in any way grant our users any license or other intellectual property rights. You shall not (nor attempt to) copy, decompile, reverse engineer, disassemble, derive the source code of, modify, or create derivative works of the underlying platforms of the Platform or any other part of the Platform Materials or in any other way manipulate the Platform.

You acknowledge that the Platform, the AI Companions, and all related technology constitute valuable intellectual property owned and controlled by us. You agree not to challenge, contest, or dispute our ownership of the Platform or the rights described in this Section 9.

User Content and User Data

For the purposes of this Terms, “User Content” includes: (i) any text or messages you submit, including chats and prompts, (ii) any descriptions, instructions, parameters, or customisations you provide, (iii) any reference images, reference videos, artistic samples, or stylistic material uploaded solely for personalisation, any other inputs or data submitted by you to the Platform.

You retain all ownership rights in your User Content. We do not claim ownership over the User Content you upload or submit. However, by using the Platform, you grant us a non-exclusive, worldwide, royalty-free, transferable, sublicensable, irrevocable (to the maximum extent allowed by law) license to access, process, reproduce, analyse, transform, modify, store, display, and otherwise use your User Content solely for the purpose of operating, maintaining, developing, improving, and personalising the Platform, including but not limited to generating AI Content, customising AI Companions, and providing you with the functionalities of the Platform.

This license remains in effect for as long as your User Content is stored on or processed by the Platform, subject to applicable data retention rules.

You represent and warrant that you own or have all necessary rights and permissions to submit User Content and to grant the license described above. You further acknowledge that User Content may be processed by automated systems without manual review, unless required by safety, moderation, or legal compliance procedures.

You must only upload User Content that contain images of identifiable individuals where you have obtained affirmative, informed, and voluntary consent from such individuals for: (i) uploading their photos to the Platform; (ii) use of their likeness as a reference for AI-generated or altered content; and (iii) publication, sharing, or distribution of the generated content. By uploading User Content, you additionally represent and warrant that (i) have obtained all necessary consents from identifiable persons; and (ii) such consent was provided freely, without coercion, and with an understanding of how the content may be used.

AI Content

The Platform may make available to view or access or may produce text, images, videos, audio, animations or other content or materials in response to your actions, prompts, requests or interactions (collectively, “AI Content”). All AI Content, whether created upon your request, based on your User Content, produced automatically, or made available within AI Companion profiles, shall be considered a part of the Platform Materials and shall remain our exclusive property at all times.

Your payment for Subscriptions, Internal Credits, pay-per-view access, custom generations, or any related features does not grant you ownership or any proprietary rights in the AI Content. For the avoidance of doubt, ownership does not transfer to you even when the AI Content is specifically created based on your instructions, prompts, or reference material.

Subject to these Terms, we grant you a limited, personal, non-commercial, revocable, non-transferable, non-sublicensable license to view and access AI Content strictly for your own private, personal use within the Platform. This license does not permit any reproduction, distribution, modification, publication, storage outside the Platform, or use of AI Content beyond personal in-platform viewing.

Termination of Licenses Upon Breach

Any license granted to you under these Terms shall immediately and automatically terminate if you: (i) violate these Terms, breach any Platform’s policies, (ii) attempt unauthorised use or exploitation of Platform Materials, (iii) misuse, exploit or distribute AI Content, (iv) violate intellectual property rights, (v) engage in illegal or harmful conduct, (vi) attempt to circumvent technical or legal protections.

Upon termination of a license, you must immediately cease all use of the affected content and features. You will not be entitled to any refund, credit, compensation, or restoration of access in connection with such termination.

We reserve the right to revoke, suspend, or limit access to any AI Content or AI Companion at any time if necessary for compliance, moderation, safety, or operational reasons.

No Rights to Exclusivity or Similarity Claims

You acknowledge and agree that other users may create AI Companions, AI Content, or character configurations similar or identical to those associated with your interactions or preferences. Because all intellectual property rights in AI Content and AI Companions belong to us, you have no right to exclusivity or control over any particular character, trait combination, or aesthetic outcome, even if your prompt or input contributed to its creation.

You may not assert intellectual property rights, ownership, authorship, or exclusivity over any AI Companion, character, AI Content, or similar outputs.

You hereby represent and warrant that you will not upload, post, send, transmit, stream, deliver, make accessible or available for other user’s view, listening or access or anyhow provide User Content or otherwise disseminate through the Platform any materials that (“Prohibited Content”):

• are false, misleading, unlawful, obscene, indecent, lewd, defamatory, libellous, threatening, harassing, hateful, abusive, or inflammatory;
• are patently offensive to the online community, such as that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; involve the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”;
• encourage conduct that would be considered a criminal offence or gives rise to civil liability;
• promote an illegal or unauthorised copy of another person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture installed copyright protected devices, or providing pirated music or links to pirated music files;
• violates any third party’s intellectual property rights;
• provide instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
• breach or infringe any duty toward or rights of any person or entity, including rights of publicity or privacy;
• violate any law, regulation, or court order;
• contain corrupted data or any other harmful, disruptive, or destructive files; or
• in our sole judgment, are objectionable, restrict or inhibit any person or entity from using or enjoying any portion of the Platform, or which may expose us, our affiliates or our customers to harm or liability of any nature.

By accessing or using the Platform, you must not engage in, attempt to engage in, encourage, enable, or assist others in engaging in any of the following Prohibited Conduct:

• violate any local, national, or international law or regulation, or use the Platform for any unlawful, fraudulent, harmful, or abusive purpose;
• participate in or facilitate phishing, identity theft, money laundering, financial fraud, or other criminal activity;
• threaten, harass, abuse, intimidate, defraud, or endanger any individual;
• generate, upload, promote, or distribute defamatory, libellous, obscene, hateful, inflammatory, misleading, violent, or harmful content;
• generate or request instructional information relating to illegal activities, including making weapons, breaching privacy, or creating malware or viruses;
• use the Platform to develop, train, support, or assist any product or service that competes with the Platform or replicates its capabilities;
• use any payment method that does not belong to you or that you are not lawfully authorised to use;
• commercially exploit AI Content, AI Companions, or Platform Materials in any manner without our explicit written permission;
• interfere with the security, stability, or technical integrity of the Platform. This includes any attempt to probe or test system vulnerabilities, bypass or disable security or authentication measures, gain unauthorised access to any system or feature, exploit or abuse bugs or vulnerabilities, use bots, automation scripts, click farms, exploits, or other unauthorised tools, or disrupt operations by transmitting malware, injecting harmful code, flooding, spamming, or engaging in any other harmful or disruptive actions;
• harvest, scrape, collect, or attempt to collect personal information or contact details of other users;
• share, distribute, or disclose personal, confidential, or sensitive information without proper authorisation;
• impersonate any person or entity, misrepresent your identity, or provide fraudulent or misleading information;
• upload or provide copyrighted, trademarked, or proprietary materials without the express authorisation of the rights holder;
• record, screenshot, capture, store, publish, distribute, or display any AI Content, chats, messages, calls, visuals, or interactions from the Platform outside the Platform environment;
• extract, save, or export AI Content or any interaction with AI Companions for use outside the Platform;
• encourage, advocate, support, instruct, or assist any third party to engage in any form of Prohibited Conduct listed in this Section or elsewhere in these Terms.

You shall be fully liable and responsible for your User Content and/or requested AI Content and actions made at or via the Platform. You shall indemnify and hold us harmless in all and any claims and issues as it set out in these Terms.

In case you become aware of inappropriate behaviour of any user or the Prohibited Content either publicly displayed via the Platform or delivered/made accessible to you, or of any actions, content or similar violating any applicable law or that in your good faith belief can violate any applicable law, you shall immediately contact our customer support team. In case of emergency when any criminal actions are either planned or already taking place, you shall report it to your local police office or, according to your knowledge, to other police offices having the authority of a territory where criminal actions are or can be taken.

In case you become aware of bugs, defects, functionality gaps, or any other opportunities to gain unauthorised access to the Platform or products and services of the Platform, you shall immediately contact our customer support team.

We may suspend, restrict, or terminate your access to the Platform and/or deactivate or terminate your Account at our sole direction in case of violation of this provision or you carry out Prohibited Activities by you.

We shall have the right to monitor any User Content, AI Content, chats for any purpose we deem reasonable, including, but not limited to, preventing or getting aware of any criminal actions, money laundering, investigating or checking of a potential violation of these Terms, for quality assurance or for other legitimate purposes. We have the right not to inform you of any such monitoring activities.

a. We maintain a zero-tolerance policy regarding minors, minor-like representations, child-like characters, or any content involving individuals under the age of eighteen (18). This applies to all forms of AI Companions, AI Content, User Content, and any interactions, instructions or requests.

b. You are strictly prohibited from creating, generating, configuring, customising, instructing, requesting, or attempting to induce the Platform or any AI Companion to produce any content that depicts or reasonably appears to depict: (i) a minor under the age of eighteen, (ii) any person who could be perceived as under eighteen, (iii) any “minor-like” or child-like character, (iv) any representation with youthful, underdeveloped, pre-adult, or otherwise underage characteristics, (v) regardless of whether the depiction is realistic, stylised, synthetic, cartoon, artistic, fictional, or fantastical. This prohibition applies even when you claim or imagine the character is “over 18”. Visual appearance and contextual cues override described or fictional age.

c. This prohibition applies to all contexts, including, but not limited to, (i) sexual, erotic, romantic, or intimate content, (ii) non-sexual content that includes minor-like characters, (iii) roleplay, chat scenarios, or narrative prompts (iv) attempts to modify or override age-related filters, (v) attempts to trick the Platform into producing minor-like content.

d. You must not (i) try to make AI Companions look younger, (ii) describe minor-like features in prompts, (iii) instruct the Platform to “act younger”, (iv) request age regression, youth transformation, school-themed fantasies, childlike scenarios, etc., (v) attempt to bypass detection or moderation through coded language, euphemisms, or indirect phrasing.

e. Any attempt by any user to create, generate, induce, or access minor or minor-like content must be immediately reported to us. Depending on severity, we may report the matter to law enforcement or other competent authorities.

f. Any violation of this Section 11, including attempts or partial attempts, will result in (i) immediate and permanent termination of your Account, (ii) revocation of all Subscriptions and Internal Credits without refund, (iii) possible reporting to legal authorities.

a. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH IN THESE TERMS, WE HEREBY DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES WITH REGARD TO THE PLATFORM, RELATED SERVICES AND ANY AI CONTENT MADE AVAILABLE THROUGH THE PLATFORM, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND QUALITY. WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE RELIABILITY, AVAILABILITY, TIMELINESS, SUITABILITY, ACCURACY OR COMPLETENESS OF THE PLATFORM, RELATED SERVICES OR THE RESULTS YOU MAY OBTAIN BY USING THE PLATFORM. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE DO NOT REPRESENT OR WARRANT THAT: (I) THE OPERATION OR USE OF THE PLATFORM WILL BE TIMELY, UNINTERRUPTED OR ERROR-FREE; OR (II) THE QUALITY OF THE PLATFORM, RELATED SERVICES OR AI CONTENT WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.

b. YOU ACKNOWLEDGE AND AGREE THAT WE DO NOT CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE INTERNET, AND THAT THE PLATFORM MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF SUCH COMMUNICATIONS FACILITIES. WE ARE NOT AND SHALL NOT BE RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT OR GUARANTEE THAT ANY OR ALL SECURITY ATTACKS WILL BE DISCOVERED, REPORTED OR REMEDIED, OR THAT THERE WILL NOT BE ANY SECURITY BREACHES BY THIRD PARTIES. EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE BY US, THE PLATFORM AND AI CONTENT ARE PROVIDED TO YOU ON AN “AS IS”, “AS DEVELOPED”, “AS GENERATED” AND “AS AVAILABLE” BASIS.

c. YOU ACCEPT FULL RESPONSIBILITY FOR ALL ACTIVITIES AND ALL FORMS OF CONTENT GENERATED, INSTRUCTED FOR CREATION, CONFIGURED, CUSTOMISED, UPLOADED, SUBMITTED, OR DELIVERED BY YOU THROUGH THE PLATFORM, INCLUDING WITHOUT LIMITATION YOUR USER CONTENT, ANY AI CONTENT PRODUCED IN RESPONSE TO YOUR INPUTS OR INSTRUCTIONS, AND ANY AI COMPANIONS YOU CREATE OR PERSONALISE.

d. WE UTILISE ARTIFICIAL INTELLIGENCE AND LANGUAGE MODELS DEVELOPED AND TRAINED BY THIRD-PARTY PROVIDERS. WE DO NOT CONTROL OR DETERMINE THE TRAINING DATA, METHODOLOGIES, OR ALGORITHMS USED BY SUCH THIRD PARTIES. ACCORDINGLY, WE EXPRESSLY DISCLAIM ANY AND ALL LIABILITY ARISING FROM OR RELATING TO THE OPERATION, OUTPUTS, OR PERFORMANCE OF SUCH AI COMPANIONS. DUE TO THE NOVELTY AND LIMITATIONS OF ARTIFICIAL INTELLIGENCE, WE CANNOT AND DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, CONSISTENCY, OR APPROPRIATENESS OF AI CONTENT OR RESPONSES. ALL COMMUNICATIONS WITH AI COMPANIONS ARE FOR ENTERTAINMENT PURPOSES ONLY. YOU SHALL NOT RELY ON SUCH COMMUNICATIONS AS ACCURATE OR FACTUAL AND MUST EXERCISE INDEPENDENT JUDGMENT BEFORE ACTING UPON ANY AI-GENERATED OUTPUT.

a. IN NO EVENT WE WILL BE LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY: (I) FOR ANY INDIRECT, EXEMPLARY, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES; (II) FOR LOSS OF USE, INACCURACY, COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY, LOSS OF PROFITS, DATA OR BUSINESS INTERRUPTION; OR (III) FOR ANY MATTER BEYOND OUR REASONABLE CONTROL, WHETHER OR NOT FORESEEABLE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN HAS FAILED ITS ESSENTIAL PURPOSE.

b. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND RULES, OUR AGGREGATE LIABILITY FOR ALL CLAIMS UNDER THESE TERMS SHALL BE LIMITED TO THE TOTAL FEES ACTUALLY PAID BY YOU TO US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE DATE OF THE APPLICABLE CLAIM.

You will indemnify, defend, and hold us, our affiliates and our/their employees, officers, directors, contractors, agents, and consultants, including but not limited to, financial advisors, accountants and attorneys (collectively “Representatives”) harmless from and against any and all claims, costs, losses, damages, judgments, tax assessments, penalties, interest, and expenses (including without limitation reasonable attorneys’ fees) arising out of any claim, action, audit, investigation, inquiry, or other proceeding instituted by a person or entity that arises out of or relates to: (i) any actual or alleged breach of your representations, warranties, or obligations set forth in these Terms; (ii) your wrongful, improper, unauthorised, or unlawful use of the Platform or any related features, including AI Companions, AI Content or User Content; (iii) your violation of any third-party right, including without limitation any right of privacy, publicity rights or intellectual property rights; (iv) your violation of rules governing AI Content, User Content or your interactions with AI Companions, as set out in these Terms or any associated policies; (v) your violation of any applicable law, rule or regulation of any country; and (vi) any other party’s access to or use of the Platform via your Account, username, password, device, or any other security credential under your control, whether authorised or unauthorised.

a. These Terms will remain in full force and effect while you use the Platform and/or have an Account at the Platform. You may cancel your Account at any time by contacting our customer support team.

b. We may suspend, restrict, or terminate your access to the Platform, your Account, and any associated features, AI Companions, Internal Credits, or AI Content at any time and at our sole discretion, with or without notice, if we determine that your conduct violates these Terms, any applicable policies, any applicable laws, or if your continued use poses legal, operational, security, or safety risks.

c. Your Account may also be immediately terminated if you attempt to generate or request prohibited content, including without limitation any content involving minors or minor-like representations, if you attempt to circumvent safety mechanisms, or if you misuse the Platform, AI Content, User Content, or AI Companions in any unauthorised, harmful, or unlawful manner.

d. Upon any suspension or termination, whether initiated by us or by you, all licenses granted to you under these Terms, including licenses to AI Content, AI Companions, and any Platform Materials, will immediately and automatically terminate. You must cease all access and use of the Platform, including all AI Content, and any materials derived from the Platform.

e. Termination may include deactivation or deletion of your Account, removal of User Content or AI Content, disabling of access to AI Companions, and the forfeiture of any Subscriptions, Internal Credits, or benefits previously granted. We may retain User Content or Account information to the extent necessary for legal compliance, fraud prevention, dispute resolution, or enforcement of these Terms.

a. Although we intend to provide accurate and timely information on the Platform, such information may not always be entirely accurate, complete or current and may also include technical inaccuracies or typographical errors. In an effort to continue to provide you with as complete and accurate information as possible, information may be changed or updated from time to time without notice, including without limitation information regarding our policies, the Platform or any of our related services. Accordingly, you should verify all information before relying on it, and all decisions based on information contained on the Platform are your sole responsibility and we shall have no liability for such decisions.

b. From time to time, we may make available special offers or conduct promotions to all or certain users. Subject to applicable laws, we may establish qualifying criteria to participate in any special promotion at our sole discretion. We may revoke any special offer at any time without notice. We shall have no obligation to make special offers available to all customers.

c. All notices and communications by you to us under these Terms shall be made in writing to e-mail: support@lovel.ai and are effective on the date received (unless the notice specifies a later date).

d. These Terms of Service, Privacy Policy, and all other documents incorporated by reference herein and therein, comprise the entire agreement between you and us.

e. Section headings in these Terms are for convenience only and shall not govern the meaning or interpretation of any provision of these Terms.

f. These Terms are personal to you, you cannot transfer or assign your rights, licenses, interests and/or obligations to anyone else. We may transfer or assign our rights, licenses, interests and/or our obligations at any time, including as part of a merger, acquisition or other corporate reorganisation involving the Platform.

g. If any provision of these Terms is determined to be invalid or unenforceable under any applicable law, this will not affect the validity of any other provision.

h. We may not always strictly enforce our rights under these Terms. If we do this, it will be just a temporary measure and we may enforce our rights strictly again at any time.

i. These Terms and any information or notifications that you or we are to provide should be in English. Any translation of these Terms or other documents is provided for your convenience only. In the event of any inconsistency, the English language version of these Terms or other documents shall prevail.

j. These Terms are deemed entered into by the parties in the Republic of Cyprus. These Terms shall be governed exclusively under the laws of the Republic of Cyprus and shall be subject to the exclusive jurisdiction of the Republic of Cyprus courts.

k. We may modify these Terms by providing notice of such changes, such as by sending you an email, providing notice through the Platform, or updating the “Last Updated” date of these Terms. By continuing to access or use the Platform, you confirm your agreement to the modified Terms. If you do not agree to any modification to these Terms, you must stop using the Platform. We encourage you to frequently review Terms to ensure you understand the terms and conditions that apply to your access to, and use of, the Platform.

l. Upon termination of these Terms, all sections of these Terms which by their nature should survive termination or expiration will survive.

a. It is our policy to respond to alleged infringement notices that comply with the Copyright Law 59/1976 of the Republic of Cyprus (“Copyright Law”). If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Platform, please notify us as set below. For your complaint you must provide the following information in writing:

• an electronic or physical signature of a person authorised to act on behalf of the copyright owner;
• identification of the copyrighted work that you claim has been infringed;
• identification of the material that is claimed to be infringing and where it is located on the Platform;
• information reasonably sufficient to permit us to contact you, such as your address, telephone number, and email address;
• a statement that you have a good faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agents, or law; and
• a statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorised to act on behalf of the owner.

b. PLEASE NOTE THAT IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY AND CIVIL PENALTIES, INCLUDING MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS’ FEES.

c. If we receive a valid infringement notification concerning any User Content, AI Content or any materials associated with AI Companions, we will notify the affected user that such a notice has been received. The notification will inform the user that the identified material is subject to removal and will be taken down after twenty-four (24) hours unless the user submits a legitimate counter-notice demonstrating that the material is not infringing or is otherwise authorised.

d. If the user does not provide a valid counter-notice within the specified twenty-four (24) hour period, the identified material will be removed from the Platform without further notice. We reserve the right to remove content immediately where legally required or where the content presents an urgent risk, and nothing in this procedure restricts our ability to act sooner when appropriate.

e. Please contact our support team in order to file a complaint at the following address:

ATTN CAPITAL EU LTD, Attn: Copyright Infringement
Address – John Kennedy, 8, IRIS HOUSE, Floor 7, Office 740C 3106, Limassol, Cyprus
Or at the following email: support@lovel.ai

Last Updated on 1 December 2025